Fix ‘Netflix App Not Working on Windows 10’ Issue

Fix ‘Netflix App Not Working on Windows 10’ Issue

Hello Geeky, so today we are focusing on Fix ‘Netflix App Not Working on Windows 10’ Issue. So please read this tutorial carefully so you may comprehend it in a better helpful way.

Guide: Fix ‘Netflix App Not Working on Windows 10’ Issue

Netflix is ​​an American media services company founded in 1997 by Reed Hastings and Marc Randolph. The company’s main business model is a subscription-based subscription service, which allows customers to stream a wide range of films, television series, and novels, including those produced by themselves. All content on Netflix is ​​free, and the only thing you need to enjoy Netflix is ​​a good internet connection provided you are a paid member.

Netflix is ​​one of the most popular and best video streaming services out there, but nothing is perfect, so there are a lot of issues out there. up with Netflix streaming on your PC. There are a number of reasons why the Windows 10 Netflix app does not work, crash, not open, can not play video, etc. Also, consumers have complained about a black screen on their TV when they can not start Netflix and so you can not pay anything.

The Netflix application does not work Windows 10

First, once restart your PC. If you are getting Windows 10 no sound or black screen while running the Netflix application, restart the application even fix the problem.

Check internet connection speed, and slow speed may cause communication problems with Netflix server.

Also, make sure the time zone and area settings are normal. You can check and adjust the same from Settings -> Time & Language -> Date & Time and Region and language section.

Check for Updates

Whenever you face such problems, You should check for windows updates as well as Netflix application updates, Can the latest update fix the bug that caused the Netflix application to stop working. To check for windows updates, Go to Settings> Updates & Security> Windows Updates -> Check for updates, then Windows 10 will automatically download and install the updates.

To check for Netflix application updates, Open the Windows Store. Then click on (…) next to your profile photo and select Records and Updates. Now, Click Check for Updates. It can help fix various Netflix errors and problems.

Break or Change DNS Settings

Once again the Network configuration is incorrect, the DNS cache causes the Netflix application not working properly. Number of users reporting on Microsoft forum, Reddit changing DNS address or cache DNS helps them correct Netflix streaming error u7353 etc. To change DNS Address

  • Open RUN by pressing Win + R.
  • Type ncpa.cpl and press enter.
  • Now, right-click on your link and go to Properties.
  • Double-click on Internet Protocol Version 4 (TCP / IPv4).
  • Now, Change and set your DNS as or (Google DNS).
  • Tick ​​the Certificate Settings when you log out
  • Click ok to save the changes.

Now to Flush your DNS cache, open the command prompt as administrator, type ipconfig / flushdns and enter. Click to close the command prompt and restart the windows, check on the next Netflix login functionality.

Install the latest version of Silverlight

Also, some users suggest updating Silverlight to a new feature helping them fix the Netflix U7363-1261-8004B82E error code. Normally, Microsoft Silverlight should automatically update to a new feature via WU (Windows Update). However, since the update is not considered important, Windows may need other updates first. Manually download & install the latest Microsoft Silverlight version from (here). Restart the windows and check this helps.

Deleting mspr.hds file

This file is used by Microsoft PlayReady, which is a Digital Rights Management (DRM) system used by many online video streaming services (including Netflix). Deleting the mspr.hds file will force Windows to create a clean one which will eliminate any errors caused by corruption.

  • Press the Windows + E key to open up File Explorer.
  • Log in to your Windows computer (usually, it’s C :).
  • Go to the search box in the upper right corner of the screen, type mspr.hds and press Enter to start the search.
  • Wait until the search is complete, then select all mspr.hds events, right-click on one of them and select Delete.
  • Restart your computer, try Netflix again and see if it manages to resolve error code U7363-1261-8004B82E.

Reinstall the Netflix Windows application

If you are getting an error in the Windows Netflix application, resetting the application to your default configuration can fix the problem. To do this

  • Press Windows + I to open Settings.
  • click on Apps -> Apps & amp; Features
  • Scroll down to Apps & amp; features and use the search function to find the Netflix application.
  • Click on the Netflix app and select Advanced options.
  • Scroll down to the Reset section and click on Reset.

If the application does not fix the problem, then remove the application and restart the windows. Now open the Start menu -> Store -> Type and Find “Netflix” -> Select and install Netflix. And try Netflix again.


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