Tips to Fix ‘Photoshop keeps crashing or freezing on Windows PC’ Issue

Tips to Fix ‘Photoshop keeps crashing or freezing on Windows PC’ Issue

Hello Geeky, so today we are focusing on How to Fix ‘Photoshop keeps crashing or freezing on Windows PC’ Issue. So please read this tutorial carefully so you may comprehend it in a better helpful way.

Guide: How to Fix ‘Photoshop keeps crashing or freezing on Windows PC’ Issue

External modules are a typical reason for crashes, especially considering they have not been updated to work with the latest version of Photoshop. Use Photoshop and check if the issue actually happened. Assuming it does not, the issue is through one of the embedded modules. Update them all to the latest version.

Make sure the Photoshop Program Requirements are met

If your Photoshop is frozen or may not work properly on your device from the start, you have first checked your computer details to see if it meets your Photoshop requirements. The minimum program requirements of Adobe Photoshop on a Windows machine are listed below.

  • processor: Intel® or AMD processor with 64-bit support; 2 GHz or faster processor
  • OS: Microsoft Windows 7 with Pack Service 1 (64-bit), Microsoft Windows 10 October 2018 update (64-bit) version 1809 or later
  • Ram: 4 GB or more (8 GB recommended)
  • Graphics card: Nvidia GeForce GTX 1050 or equivalent; Nvidia GeForce GTX 1660 or Quadro T1000 is recommended
  • Hard disk space: 3.1 GB or more of available hard disk space for 64-bit installation; additional free space required during installation (cannot be installed on volume using sensitive file system)
  • Next resolution: 1280 x 800 display at 100% UI with 16-bit color and 512 MB or more dedicated VRAM; 2 GB is recommended
  • SiiGL: Unlock the powerful GL 2.0 system

If you still get the problem even if the Photoshop program requirements are met, you can proceed with the following solutions.

Keep your Photoshop Up-to date

By updating your Photoshop update, you can get some new ones features and bug fixes for known cases. So, if you have not checked for updates for your Photoshop for a long time, go check and install the latest updates for the program, and this can help fix Photoshop freezing or related issues.

  • To make sure you have the latest version of Photoshop, you can open the program and select Help> About Photoshop.
  • To check and install the most current updates, you can select Help> Updates and follow the on-screen instructions to complete the process. Alternatively, you can use Adobe Creative Cloud to update it.

Update your Windows

  • Besides, outdated equipment can also lead to Photoshop crash, freezing or other issues.
  • According to the reports, some users have solved the problem by updating their Windows update to the latest version, and may still have a try. Here it is how to Windows 10 update:
  • Press Windows + I to open Settings.
  • Navigate to Update & Security> Windows Update.
  • Click Check for Updates button in the right pane. Download and install all available updates for your Windows.

Make changes for Image Viewing

  • If your Photoshop is frozen or does not respond when viewing or editing an image, perhaps you can make some changes to the application to solve the problem and improve performance.

Use the Performance Index

  • By using the Task Index, your computer can run at 100% efficiency and you can solve Photoshop freezing issue. To play, you need to navigate to the bottom of the image window and click the right arrow icon. In the pop-upup menu, select Run.

Disable third-party plugins

  • Similar to other advanced applications, Photoshop also allows users to add plugins for extras features. However, third-party plugins have been shown to be a common cause for many Photoshop related issues.
  • Photoshop does not respond, crash, freezing under our discussion can also be caused by defects or additional compatibility.
  • In this case, you can try deleting your third-party plugins by following the steps below.
  • By Photoshop. Hold down the Shift key and double-click the Photoshop icon to launch.
  • Before entering the main view, you will get a window that says “Skip loading options and third-party plug-ins?” Just click Yes button to continue.
  • Check if your Photoshop can work well right now. If the problem persists, the supplements should not be a sin, and you can skip these steps and go to another level. If the issue persists, you need to continue to investigate the problem electronics.
  • Turn off Photoshop, move one of your plugins from the Photoshop’s Plug-ins folder to another location, and restart the program again to check if the issue has been resolved. Repeat the step for each add-on to find the problem one and stop using it.

Clear Photoshop cache

  • Photoshop stands to store data for Switch, Clipboard, and History to help you work on images more easily. However, this can be a huge amount of memory and can lead to Photoshop crash or freezing.
  • Therefore, deleting Photoshop cache may be a good solution for that case. To do that, just click Edit from the top bar and select Purge> All.

Turn off Preview Font

  • By default, Preview Font feature has worked in Photoshop and the size is set to Medium.
  • To fix Photoshop freezing, you are also encouraged to enable this feature, which can also improve your system performance. To activate it, just click Type> Font Preview Size> None.

Adjust Service Settings

What’s more, some users also recommend changing the settings settings, especially the service section. Of course, this will not fix any crash problem in Photoshop, but it can be fast up general work, progress to a certain extent, and resolve to freeze Photoshop or not respond in some cases.

  • On your Windows PC, just go to Edit> Favorites> Tasks. Then, you can change some settings as follows:
  • Using Memory: Allegate to allow Photoshop to use about 70%
  • History & Cache: Increase Cache Levels and Reduce Cache Tile Size to Speed up transferring and burning into paper.
  • Image Processing Programs: Click Advanced Settings and select Basic, Normal, or Advanced Shooting Mode as your needs.
  • After that, you need to restart your Adobe Photoshop for these changes to take effect. Hopefully, your Adobe Photoshop will work smoothly again.

Free up Disk space

  • Photoshop needs enough RAM to work properly. When RAM is not enough, it will use free space on available drivers like Scratch Disk and save data here. When your disc has no free space, your Photoshop may freeze or freeze. Therefore, insufficient disk space can also slow down other embedded applications.
  • If the Scratch Disk is full, you can go to Photoshop operating systems to set up another speed driver with more free space like Scratch disk using arrow buttons. Alternatively, you can also increase the current driver to get more free space. But if your disc is running, you should be more effective than free up disk space.
  • In order to clean up your disk, you can use the MiniTool Partition Wizard to filter out large files or unnecessary folders and remove them quickly. Just download a free disk manager to try.
  • Install the program and launch to get the first view.
  • Select the Field Analyzer module from the top toolbar.
  • Select the driver you want to delete up then click Scan button. Then, all the files and folders saved on the computer will appear here.
  • You can click Size to sort these files and folders by size from large to small. This way, you can quickly find large useless files. To remove an item, just right-click and select Delete (Permanently).

Upgrade to Larger Hard Drive (Optional)

  • This is an alternative to Fix 6. If you need these large files and do not want to delete them, you may consider upgrading your disk to a larger and faster hard drive, such as replacing a 5400rpm drive with a 7200rpm drive.
  • To upgrade your hard drive, you can also use the MiniTool Partition Wizard. But note that this feature not available in Free edition.
  • Connect the prepared hard drive to your computer and launch the program.
  • Select the original disk and select Copy Disk from the left. In the pop-upup window, select the new hard drive as the storage disk to store the source content and click Next button.
  • Select Copy Options and configure the new disk layout as your needs and click Next button.


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